Answer the following questions below.
What are the six categories of nonverbal cues?
What are some of the voice qualities that can affect message meaning?
What are some examples of inappropriate workplace attire?
How can grooming affect your relationship with customers?
What are the four spatial distances observed in Western cultures, and for which people or situations are each typically reserved?
What are some of the miscellaneous nonverbal cues that can affect your effectiveness in a customer environment?
What are some ways in which men and women differ in their nonverbal communication?
What are some examples of unproductive communication?
List four strategies for improving nonverbal communication.
What are five examples of customer-focused behavior?