Problem
Imagine you are being considered for a managerial position at a local health care facility. Due to scheduling, your interview will take place over a video call and the health care facility team members for the interview sent you the major interview prompts ahead of time for you to prepare. The job description emphasizes the needs for quality assurance through tracking outcomes and analyzing the data, so a significant component of your interview will be describing the process of tracking outcomes and improving quality and safety.
What are the impacts of external and internal standards? How would you ensure these are met?