1. What are some of the major sources of interpersonal conflict? Which do you think is most relevant in today’s organizations? Give an example from your organization.
2. Define Stress in your own words? What are the Five Coping strategies for individual job stress? Summarize and evaluate these strategies for preventing and more effectively managing stress.
3. Define power in your own words. How does power differ from authority? How does it differ from influence?
4. Identify the Five power types? Briefly explain each, and give some examples of each of them from your own practical experience.
5. Consider managers (supervisors) that you have worked for in the past. What type of power did they have? Was it effective? If yes or now, why?
6. If you could be strong in one power category, which type would it be? Does this depend on the organization you work for? Why or why not?
7. Briefly define and discuss the three major theories that explains group formation (the Classic Theory, the Balance Theory, and the Exchange Theory).
8. Define Groupthink? What are some of the major symptoms of groupthink? Give an example from your own experience where groupthink may have occurred?