Assignment 1
This assignment has 4 parts.
1. Collaboration in a business environment is a best practice that leverages the collective knowledge of the team that is assembled. Peer evaluation and support, provided in the spirit of continuous improvement and organizational success, result in higher quality deliverables than what are generally possible by the efforts of an individual.
Question 1: Describe the process that you plan to use to conduct research, identify findings, and develop the Comprehensive Project that is due in Unit 5.
Question 2: Present a preliminary outline that indicates how you intend to organize the project deliverable.
Question 3. What are Pareto Charts? How and why are they used? How are they related to the Pareto Principle?
Question 4. What are some examples of performance measurement systems and how do they support continuous improvement and quality initiatives?
Assignment 2. Title: Execusive summary (Related to the Project )
1. Write an executive summary of the Comprehensive Project An executive summary is a 1-page document that outlines the purpose, process, findings, discussion, and findings of a report that is submitted to management. Chief executive officers (CEOs) often read and assess executive summaries before deciding to read entire reports, so this must be a high-quality narrative that demonstrates the significance of the work that is being undertaken, the objectivity of research and analysis underpinning the report, and the credibility of the report. (Include a title page APA format and list any references in APA format)
Assignment 3. Title: Quality culture (This assignment has 2 questions)
1. What are the most important process improvement or quality initiatives to help businesses achieve and maintain competitive advantage in today's technology-enabled global business environment? Why?
2. What are some examples of situations that present potential ethical and legal issues relative to continuous improvement and quality initiatives? How would you develop solutions to address those issues?
PROJECT
Requirements:
1. Title page
2. Abstract Page
3. Reference Page(s)
4. Appendices
7-10 pages in total with charts, excluding title page, abstract page, reference page(s), and appendices
You are now ready to present a process improvement to hotel management in the areas of focus (check-in,
Complete the following:
1. Using process mapping and reviewing the information in the Project Hotel PDF, present the new processes for check-in and checkout to management.
2. Pick 1 hotel offering and write a new process map for it. Along with charts, give a detailed explanation of the new process and where such improvement will benefit the hotel and increase customer satisfaction. Be sure to include all costs, resources, and management functions.
3. Using the data gathered for check-in and checkout under your new process, present control charts that demonstrate the new process performance to management.
4. Apply Six-Sigma quality standards and devise a plan for the hotel to monitor and control future process performance.
5. Include 5-7 academic, peer-reviewed references that are relevant to and that support the deliverable.
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.