Ways to improve the service quality


Discuss the below:

•Chik-Fil-a and Zaxby's evaluate them in terms of service quality. Suggest ways to improve the service quality.

•Evaluate the two fast-food restaurants (Chik-Fil-a and Zaxby's) in terms of the "Seven QC tools". Determine the top three QC tools that tend to be most valuable to business owners.

 

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Other Management: Ways to improve the service quality
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