Case Scenario:
A volunteer organization 'AllTechComm' is largely a group of computer professionals who wanted to give back to the community in a variety of ways, both non-technical and technical. A portion of your organization is support, HR, or training-oriented, and has only basic technical knowledge. You are the newly appointed VP of Technology. You have been part of the organization for 2 years, 1 year as an employee. Your role is to oversee the technical department of the organization, plan for future growth in the department, and provide guidance to the technology-based projects executed by the volunteers. AllTechComm is 3 years old with an average of 100 active volunteers at any given time. There are 10 employees, 6 full-time (including you) and 4 part-time.
The organization has 3 regular projects and one pet project they plan and execute each year. The three regular projects are: 1) Literacy Aid for Underprivileged Children 2) Volunteering technical expertise to other charitable organizations who can not afford expensive technical support 3) Working with homeless/poor individuals to create a resume and to search job boards. The pet project for the coming year is nicknamed TechnoSeniors, where the volunteers teach seniors in minimum care nursing homes how to connect to the internet, send email to their family and play computer games such as solitaire. The goal of the project is to help elderly people stay connected to friends and family, and keep their minds sharp slowing the mental decline sometimes associated with old age.
Your mandate as VP of Technology is to keep the regular projects strong and growing, plan for TechnoSeniors, and overhaul the AllTechComm intranet. Your must make the intranet one in which volunteers can sign up and manage their schedules, profiles, keep in better contact with their Project Leaders, and actually accomplish work together.
Deliverable Length: 10-15 slides
Some of the Board of AllTechComm were chosen for their technical knowledge, and others, for their heart to help people. The Board has requested a presentation from your group to help their understanding of challenges and opportunities before the organization.
Creating, upgrading, and adjusting information systems with new and emerging technologies is more than simply implementing a new software package. Prepare a 10-15 slide presentation that discusses the issues and challenges with bringing in new technologies into an existing organization. Some key areas on which you should touch include:
1. Choosing a technology
2. Implementing a technology
3. Human resources implications
4. Maintenance issues
Also, in your presentation, consider some of the methods for assimilating emerging technologies your small group researched above and discuss how those (or a specific) methods could be applied to the AllTechComm situation.