Understanding and coping with change


Change is everywhere, but yet very few people seem to embrace the concept. We are for the most part creatures of habit and follow daily routines. When change occurs our activities and thought patterns are disrupted.

Write a 3-5 page APA formatted paper, using a minimum of two references, summarizing the internal and external factors contributing to an individual's resistance to change. Describe a situation where you or someone you know was resistant to change as identified in one of following areas. Explain whether the resistance to change was caused by an internal or external factor.

self-interest

lack of understanding

lack of trust in management

differing assessments of the need for change

low tolerance for change

Using Kotters theory for change, provide a planned approach for overcoming that resistance (What will be done and how will you know that it has worked?).

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Operation Management: Understanding and coping with change
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