Two of your team members, Cynthia and Shelly, never seem to agree on anything. Their regular disagreements have become so frequent that it’s become a negative influence on your team’s ability to accomplish its work. What should the team do to most effectively help Cynthia and Shelly work together more productively?
A) Bring it up during a team meeting and tell them that they should stay in the room until they can work through their differences.
B) Encourage Cynthia and Shelly to listen to each other’s opinion in order to look for common ground before responding with their own opinions.
C) Appoint a team member the role of meeting moderator to more effectively control the flow of the meeting.
D) Bring in a third-party such as a consultant to mediate their differences.