Threats to consumer privacy


Assignment:

Some analysts predict bar codes may soon be replaced by a wireless technology called radio-frequency identification (RFID). RFID is a system of installing tags containing tiny computer chips on, say, supermarket items. These chips automatically radio the location of the item to a computer network where inventory data are stored, letting store managers know not only where the item is at all times but also when and where it was made and its color and size. Proponents believe RFID will cut costs and simplify inventory tracking and reordering. It may also allow marketers to respond quickly to shifts in demand, avoid under- and overstocking, and reduce spoilage by automatically removing outdated perishables from the shelves. Privacy advocates, however, think the chips provide too much product-preference information that might be identified with individual consumers. In the meantime, Walmart is requiring its major suppliers to begin using the new technology on products stocked by the giant retailer.

Q1. Do you think RFID poses a threat to consumer privacy? Why or why not?

Q2. Do you think the technology’s possible benefits to marketers outweigh the potential privacy concerns? Are there also potential benefits to consumers, and, if so, what are they?

Q3. How can marketers reassure consumers about privacy concerns if RFID comes into widespread use?

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include  references.

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Management Information Sys: Threats to consumer privacy
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