Benchmarking is the process of comparing and measuring an organization’s operations or its internal processes against those of a best-in-class performer from inside or outside its industry.
There are several obstacles to successful benchmarking. One of the most common obstacles is poor team composition. Imagine that you are the administrator for a large urgent care clinic in a metropolitan area. You are benchmarking the urgent care’s clinical operations and processes to improve quality of care and gain competitive edge in an increasingly competitive environment.
Who do you think should serve on your benchmarking committee and why (justify your choice of team members.)
Note: Discussions requirements- a minimum of 250 words (main post) and two scholarly sources.