The research end of the business is the well-spring from


Omega Research is a rapidly growing research and consulting firm. They have a single main office located in Reston, VA and three small branch offices located in San Diego, CA, Salem, OR, and Kansas City, MO. Omega is not currently involved in e-commerce or business-to¬business relationships.

Two weeks ago, Omega experienced a significant loss of proprietary data (estimated value $550,000.00) that was stored electronically in an Oracle database in their main office in Reston. The data was unrecoverable and backups were not being routinely maintained, so no restoration was possible. Although he has no hard evidence, Omega's CTO believes that the loss resulted from deliberate deletion of files by a systems administrator from the Kansas City office that had been "let go" several weeks prior to the loss. Needless to say, the CTO has been tasked to "get things under control."

You have been hired as a consultant to develop a comprehensive plan for improving the company's recovery posture in order to prevent future outage of Omega's critical systems and network resources. Your guidance and observations will eventually be used to develop a long-term procedural and policy solution for Omega Research. The CTO has stepped up to the plate and made the commitment to do whatever it takes to address these issues.

Business Requirements

1. The organization is growing rapidly in spite of recent events.

2. Their strength is in developing business within the local market and providing on-site consulting services.The research end of the business is the well-spring from which they draw their competitive edge, but Omega is realizing that consolidating the research workforce adds synergy to their efforts, and reduces unnecessary overhead.

3. They plan to continue down that road. As a result, local sites will expand their consulting workforce and research will continue to be consolidated at the Reston and San Diego facilities. As this trend continues to develop, access to the research data stored at the east and west coast facilities becomes critical. Additionally, they cannot afford a similar loss of proprietary information as was recently experienced....and they know it could have been much worse.


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Case Study: The research end of the business is the well-spring from
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