The performance review may be the most important


1. The performance review may be the most important communication “event” that a manager initiates or participates in. Put yourself in the role of a manager. What can you, as a manager, do BEFORE, DURING, and AFTER the performance review discussion to make the process more effective (that is, to have a positive impact on employee performance)? (BE SPECIFIC

2. There is much discussion of “transformational leadership”. Tell me two key “take-aways” (what you learned about leadership). In your discussion (remember, a discussion is sentences, not bullet points or short phrases), be specific and also answer how YOU might put into practice this approach to leadership to be a more effective leader.

3. “The best conflict-handling style depends on the situation, so we need to understand and develop the capacity to use each style for the appropriate occasions.”   But that is “easier said than done” because most likely each of us has a “preferred” conflict-handling style. This preferred style can be measured using the assessment that was supposed to have been available to you last week in the Course Content, but now located here.    Your “preferred” style may NOT always be effective and you may benefit greatly if you can need to figure out how to adapt, overcome your preference and use a more effective style if there is one.

Here are your questions:

What was your preference as measured by this assessment.   Your text uses similar, but not all exactly the same, labels as the assessment. For clarity, here is how these styles translate:

Conflict-Handling Styles

From Text p. 195                       From Assessment Website

Problem solving------------------------Integrating

Forcing----------------------------------Dominating

Avoiding---------------------------------Avoiding

Yielding----------------------------------Obliging

Compromising--------------------------Compromising

When does your preferred style work “best”?

What will you do when you face a situation where your preferred style DOES NOT work best? In other words, how will you determine what do to towards resolving the conflict? Read the text to get some ideas here, also!

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Operation Management: The performance review may be the most important
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