The notion that the customer is always right is very common


The notion that the customer is always right is very common, especially in businesses where employees have direct contact with customers. The idea behind the phrase is that businesses, in order to be successful, must meet the demands of their customers, even when those demands are unreasonable. Do you agree or disagree that the customer is always right? Explain your position with reasons and examples from your own experience, observations, or reading.

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Operation Management: The notion that the customer is always right is very common
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