1. Which of the following statements is? false?
A. Interpersonal skills of team members are not crucial.
B. Many organizations have historically nurtured individual achievements.
C. Teams work better in countries that score high on collectivism.
D. Some individuals are not inherently team players.
E. HR should take care in hiring employees to place into a team setting. If they are bad? candidates, it is impossible for them to improve their? problem-solving, communication,? negotiation, conflict? management, or coaching skills.
2. Suppose an organization needs to create 30 teams of 4 people each and has 60 highly conscientious people and 60 who score low on conscientiousness. Which of the following suggestions for team selection would be best in this? situation?
A. The organizations should bring in new employees from the outside to increase the diversity of the potential groups and improve efficiency and performance much faster than using existing employees already set in their ways.
B. Allowing the employees to? self-select based on individual ability and interest.
C. Selecting the most qualified employee to conduct interviews for potential group members and select the team.
D. ?"Seeding" each team with 2 people who scored high and 2 who scored low on conscientiousness.
E. Forming 10 teams of highly conscientious people and 10 teams of members low on conscientiousness.
3. Suppose you were building a team to create a new project for Ford Motor Company. The most effective team might contain members who were?___________________.
A. low in task conflict
B. high in task conflict
C. low in openness to experience
D. low in emotional stability
E. high in narcissism
4. The manager needs to get a small project completed quickly. The work includes simple tasks that do not require diverse input. What is the best way to get the work?done?
A. ?Computer-assisted work units
B. Work group
C. Virtual team
D. Individuals
E. Interacting team
5. Members of effective teams trust each other. They also exhibit trust in their leaders. Interpersonal trust among team members facilitates? cooperation, reduces the need to monitor each? other's behavior, and bonds members around the belief that others on the team? won't take advantage of them. Team members are more likely to take risks and expose vulnerabilities when they believe they can trust others on their team. Which of the following is the best indicator of trust between team? members?
A. Similarity in personal cultural background
B. Consistency of intelligence level of team members
C. Gender similarity or consistency of the team
D. Educational background similarity
E. Cohesiveness
6. Ahmed was tasked with building a new team at the bank which would examine both customer and employee satisfaction. In recent? months, both customer satisfaction and the general mood of employees had been declining. Ahmed felt that there were a lot of issues that had to do with some new policies from corporate and some recent management changes and doubted that any of the ideas that this team would come up with would actually be implemented. His doubt in what the team could accomplish speaks to the? team's ___________________.
A. leadership
B. efficacy
C. limiting group status
D. structure
E. climate of trust
7. Joshua is on the culture team at? work, while Debbie and Amalie are on the social team. Each year they have decided to come together to try and plan a few events which will increase overall employee engagement. This is considered a? ________________team.
A. multiteam system
B. systemic
C. virtual
D. ?self-directed
E. planned
8. Jamal has been tasked with putting together a new team for a new Starbucks project line. As Jamal thinks through the components that will make this team? effective, he considers both how many members need to be on the team and the various abilities that the team members need in order to complete the project. Jamal is concerned with team? _______________.
A. efficacy
B. context
C. processes
D. resources
E. composition
9. Apex motors created a team of individuals from? production, global? PR, global? communications, and U.S. marketing to develop its new Solarity hybrid car. The? team's suggestions resulted in a product that would be? cost-effective to produce and? distribute, and that was marketed through a tightly? integrated, multifaceted strategy. This example illustrates the use of? ___________.
A. ?problem-solving teams
B. ?multi-team or team of teams
C. ?cross-functional teams
D. ?self-managed work teams
E. virtual teams
10. Teams may struggle with being effective because? _________________.
A. they are diverse
B. they come from different departments
C. they have difficulty focusing
D. they may be swayed by herd mentality
E. they fail to nominate a leader