The discussion rapidly disintegrates into a complaint


Michael has agreed to head the committee to run this year’s pee wee ice hockey tournament. He gathers his committee together for its first meeting and leads a brainstorming session for how this year’s tournament should be run.

The discussion rapidly disintegrates into a complaint session about prior tournaments. A few people do most of the talking and a couple say nothing at all. The meeting runs long, and several people leave before it is over. Other than making some subcommittee assignments based on who volunteered for each committee, little is decided.

After the meetings, Jane who has successfully run the food concessions for the last five years calls Michael to say she is just too busy to help out this year. Two other committee members also call to say they don’t think they will have time right now to help out but maybe another time.

How would developing a WBS (or responsibility assignment matrix (RAM)) alleviate some of the problems that occurred during the first meeting and help Michael organize and plan the project?

What might he have done before the first meeting?

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Operation Management: The discussion rapidly disintegrates into a complaint
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