Summarize how you handled that conflict


Problem

Writing a Journal Entry about managing conflict Journaling assists in capturing the essential elements of a lesson (What?), reflecting on what that means for you as an individual (So What?), and developing a process for integrating any lessons learned into your future development (Now What?).

For the activity, you are asked to provide 3 paragraphs as follows:

• Paragraph I: Reflective Learning Statement - go back to a time when you were involved in a conflict with another person (negative or positive). Relate that behavior to the "Twelve Kinds of Behaviour That Drive Us Nuts" in Chapter 1 of the reading from Pachter & Magee. Use the appropriate behaviour as a heading to introduce your reflection (or create a new one if your reflection doesn't fit with any on this list). Reflect on what was causing the conflict in that situation and how it made you feel.

• Paragraph II: Summarize how you handled that conflict. Consider also the outcome - was it mutually beneficial? How did all parties feel in the end?

• Paragraph III: If you could go back in time, considering what you know now (through learning, life, and experience), what piece of advice would you give yourself? Create and share a short statement with your peers on what you would do differently.

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Business Management: Summarize how you handled that conflict
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