1. Successful implementation of the differentiation strategy requires a structure that______
a) focuses on the finance function
b) is dominated by the operations function
c) has specialized jobs
d) decentralizes decision making
2. In general, compared with firms which compete in only one market, among firms which face another in multiple markets there is _________
a) less competitve rivalry
b) no competitive rivarly
c) similar competitive rivalry
d) more competitive rivalry3.