Assignment:
Please review the 5 different decision making processes most prevalent in the 5 different organizations. Write and describe the strengths and weakness of each organization and consider the most favorable aspects of each style discussed to describe a process by which a problem can be identified and described to stakeholders in a manner that is sensitive to their perspectives.
1. The decision making process most prevalent to my organization is the systematic.... Working for the Department of Juvenile Justice we always have to follow strict policies and procedures. Dealing with juveniles we have to be careful not to violate their rights as juveniles. Even though they are considered delinquents when they get into trouble we still have to remember that they are underage. So once we start exploring the problems and continuing on to the steps in order for us to rehabilitate these youths we have to follow the systematic process.
2. The decision making style that is most prevalent in my organization is that of creative thinking. Working for the University of Phoenix, an educational institution, things of the times are constantly changing and it is our responsibility to create new ideas that will outweigh the old. Education institutes are organizations that are continuing to be of top priority to individuals. Specific tools and techniques are needed to be used to ensure the best outcome for our students. Creativity with strength of the reality must be used to stay current with today's working world. Educating students is essential and it is important to make sure the knowledge provided is current and factual. Decision making techniques change in the organization, not only with situations, but with specific educational degrees and programs.
3. The decision making style that is most prevalent in my organization is that of rational decisions. One way to identify the problem, diagnosis and treatment in the radiology department is the use of guidelines set forth by the American College of Radiology (ACR). For example, the major objective of the ACR Task Force on Appropriateness Criteria was to create the most credible patient care decision-making guidelines possible for physicians and their patients.
For example: "An American College of Radiology (ACR) Task Force on Appropriateness Criteria and its expert panels developed criteria for determining appropriate imaging examinations for diagnosis and treatment of specified medical condition(s). All of these criteria are for the radiologists and the ordering physicians to use to help make the decisions necessary for the imaging exams needed for diagnosis. The equipment availability and the personal availability may have an influence for the proper imaging exams. Especially after the normal working hours. Imaging techniques classified as investigational by the Food and Drug Administration have not been considered in developing these criteria; however, study of new equipment and applications should be encouraged. Ultimately, it is the ordering physician that makes the decision and appropriateness of a specific radiological examination.
The use the ACR Appropriateness Criteria for decision-making varies depending on local needs and practices. In some instances the criteria will serve as a basis for discussion and as a framework for local adaptation. One advantage is that the guidelines result in improved and more cost-effective care through appropriate and quick diagnostic criteria to identify the problem quickly and efficiently.
4. The company I work for is a home health care agency Medicare certified, so they basically follow procedures given by the CMS (Centers for Medicare & Medicaid Services) so I would think that their style of thinking would be scientific. I feel that even though they make up their own guidelines in the workplace, they always get approval from a knowledgeable authority which is our Medical Director, a doctor, or our care coordinator who is a registered nurse and has all kinds of backgrounds & licenses than anybody I know. Basically though their plan of care and quality of care that they give the patients especially when dealing with documentation all have to follow guidelines and regulations through the CMS, as well as supervision and orders from doctors. There are always updated information, changes, and new guidelines that change every few months or every year. Since we are out in the pacific, they have monthly teleconferences to get up to date with the regulations and to get advice on what they should do to prevent mistakes and errors within their documentation. They also go through our medical director and our care coordinator to review their plan of care to make sure that it is effective and that it coordinates with the type of treatments needed depending on the diagnosis of the patients.
5. The collective - Participative style is used the often in our organization. The thoughts and ideas of our crew members are used in determining the decision that we make in ensuring that our stores run smoothly with minimal complaints from our customers. The company I work for is Yum Brands Inc. Our company has many chains of the five most known restaurants around (KFC, Taco Bell, A&W, long John Silver, and Pizza Hut).
The most prevalent problem in my organization is communication. I am a trainer of new team members at Yum Brands Inc. I spend time at different stores training new employees and old ones on the latest products for the restaurants. Communication is the most common flaw when it comes to customer satisfaction. We strive to ensure one hundred percent fulfillment to our customers. When a client places a large order for a party group and request specific items that is what the customer expects to receive when they come to pick the order up. Lack of communication caused the order to be prepared wrong along with an angry guess because of this flaw. Requesting feedback from our crew is needed in planning for big events that often come into town so we can put together an agenda to help the shifts run accordingly without all the chaos involved.