Assessment 1 - Assignment
This assessment is to be completed in addition to the learning and assessment activities you complete in class. This assessment is designed to assess the ability to plan rosters according to industrial provisions, operational efficiency requirements, and within wage budgets.
Task 1
You are required to develop the roster for the week commencing 16 January 2017 to 22 January 2017, (Roster Period 1) using the spreadsheet (SITXHRM002 Assessment 1 PART A&B Spreadsheet) provided.
Note: The information provided below includes a 30 minute meal break for each staff member. You will need to use the spreadsheet to develop this staff roster on the first Front Office Tab.
Mark (Front Office grade 1) - will be working from 13.30 - 22.00 on Wed, Thurs, Fri and Sun and from 13.30 - 20.00 on Sat.
Tom (Front Office grade 1) - will be working from 6.00 - 14.30 on Mon, Tues, Wed and Sun and from 6.00 - 12.30 on Saturday.
Jordan (Front Office grade 1) - will be working from 22.00 - 6.30 Tues, Wed, Thurs and Fri and from 24.00 - 6.30 on Sat.
Sam (Front Office grade 2) - will be working from 15.30 - 22.00 on Mon, from 6.00 - 14.30 on Thurs, Fri and Sat and from 13.30 - 22.00 on Sun.
Shelly (Front Office grade 2) - will be working from 13.30 - 22.00 on Mon, Tues, Wed and Thurs and from 13.30 - 20.00 on Fri.
Darren (Front Office grade 3) - will be working from 22.00 - 6.30 on Mon, Fri, Sat and Sun and from 24.00 - 6.30 on Tues.
Scott (Front Office Supervisor) will be working from 6.00 - 14.30 on Mon, Tues, Wed and Sun and from 6.00 - 12.30 on Thurs.
Margaret (Front Office Supervisor) - will be working from 15.30 - 22.00 on Tues, 13.30 - 22.00 on Wed and Sat, 12.30 - 21.00 on Thurs and from 6.00 - 14.30 on Fri.
Task 2
Once you have developed the roster based on the above information, transfer the roster on Wages Part A and:
a. Check if each employee has at least two rostered days off in the week. Highlight these days in grey colour.
b. Calculate the weekly wages for each of the staff.
c. Calculate work hours for the week for each staff member.
d. Locate the correct hourly rate for each staff member based on their award including penalty rates which apply for specific times during weekdays and for Saturdays and Sundays.
e. Calculate the wages for each staff member for the week for this roster.
f. Calculate the total Wages for the week.
g. Determine if the wage budget of $7200.00 for the week is being met. By how much is it over or under?
Part B
You are required to troubleshoot a short notice staff incident which does require you to investigate and find a solution for replacement of staff, determine the associated impact on budget and the legal aspects to be considered based on the legislative provisions for shifts, breaks, overtime etc. on the Fair Work website
Task 1
It is Saturday afternoon on the 18th January at 14.30 hours. Sam leaves work due to symptoms of gastro and the supervisor tells her to stay home until she is well again.
Use Part B Amended Roster Tab to complete below tasks.
a. Identify the existing staff who could be contacted to cover for Sam's shift on Sunday from 13.30 - 22.00 and calculate their entitlements to enable you to do a comparison and evaluation.
b. Calculate the wage entitlement for a casual to cover Sam's shift Sunday from 13.30 - 22.00 at award level "Front Office Level 3".
c. How is the wage budget of $7200.00 affected if no existing staff can cover the shift of Sam, and a casual for this shift at Front Office Level 3 would be employed?
d. What would be the cheapest option for the business to cover Sam's shift given your findings in a, b and c?
Would you choose this option?
Which aspects do you need to consider in terms of job role/level and adequate breaks?
PART C
You are required to develop two rosters for given two periods as outlined to you by your trainer.
You are to calculate the number of staff required for servicing the restaurant on a continuous basis for two weeks.
You should mix full-time and casual staff (it is up to you regarding the mix).
A manager or a supervisor must be present during the busy periods and be present at opening and closing hours.
Busy periods:
Weekdays = Noon - 3pm and 7 00pm - 10 00pm
Weekends = Noon - 3pm and 7 00pm - 10 30pm
Customer Ratio Projection:
First week:
|
|
Lunch
|
Dinner
|
Morning Tea
|
Afternoon
Tea
|
|
Monday
|
50
|
70
|
15
|
15
|
|
Tuesday
|
50
|
80
|
30
|
20
|
|
Wednesday
|
60
|
80
|
30
|
20
|
|
Thursday
|
80
|
90
|
20
|
30
|
|
Friday
|
100
|
120
|
30
|
35
|
|
Saturday
|
120
|
150
|
30
|
40
|
|
Sunday
|
100
|
130
|
30
|
30
|
Second Week:
|
|
Lunch
|
Dinner
|
Morning Tea
|
Afternoon
Tea
|
|
Monday
|
50
|
70
|
15
|
15
|
|
Tuesday
|
50
|
80
|
30
|
20
|
|
Wednesday
|
65
|
90
|
30
|
30
|
|
Thursday
|
85
|
100
|
20
|
30
|
|
Friday
|
100
|
130
|
30
|
35
|
|
Saturday
|
150
|
200
|
35
|
40
|
|
Sunday
|
130
|
150
|
30
|
30
|
Task 1
Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period.
Where any special request have been made, document these in the table below and obtain a signature for the relevant staff member to verify your communication provisions.
Note: You can use SITXHRM002 Assessment 1 PART C Spreadsheet to develop roster Your roster must ensure:
a) Adequate skill mix supported by award/grade listed for each staff member on the roster
b) Effectiveness of rostering times to keep overtime and allowances to a minimum
c) All shift allowances according job roles provided to you (e.g. tool allowance, split shift allowance etc. as these apply)
d) Provisions of meal breaks in line with legislation
Task 2
You are required to develop another roster for a given period as outlined to you by your trainer below. If this is concurrent with the roster developed in Task 1, identify 5 options for economical approaches e.g. combining workplace tasks; staggering start and finish times or similar. Your colleagues have told you that the roster during period 2 was insufficient in terms of staff mix and numbers to handle Friday and Saturday nights due to the high frequency and variance of different meals ordered. If you work in a different department apply this issue in that area. Reflect this in your next roster by including 1 additional level 1 or 2 and 1 additional staff at level 3 during the evening service (or e.g. check out/reception - during the morning shift).
Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period.
Where any special request have been made, document these in the table overleaf and obtain a signature for the relevant staff member to verify your communication provisions.
Note: You can use SITXHRM002 Assessment 1 PART C Spreadsheet to develop roster Your roster must ensure:
a) Adequate skill mix supported by award/grade listed for each staff member on the roster
b) Effectiveness of rostering times to keep overtime and allowances to a minimum
c) All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift allowance etc. as these apply)
d) Provisions of meal breaks in line with legislation
Attachment:- Template and example.zip