In your professional experiences, you may have experienced managers that were not great at communicating with you as employees. For one basis or another, the manager was unable to efficiently communicate with his or her employees. A large part of communication is not what the manager says, but her or his nonverbal communication and listening skills.
Show a situation in which you had a manager or other leader who was not good at nonverbal communication or was not an active listener.
Based on the circumstances and your readings and research, answer the subsequent questions in a minimum 1000-word posting:
- Show what was the conversation about? Describe the details that led up to the conversation and the major topic of the conversation.
- Why do you feel the manager or leader was not actively listening? Show what did the manager or leader do in regard to nonverbal communication to demonstrate you that he or she was not actively listening or was not efficiently communicating with you?
- Show how did you react to the situation?
- What would you have done differently if you were the manager?
- Examine a minimum of three outside sources from the Internet that are reliable and deal with nonverbal communication that a manager could use in order to enhance his or her active listening skills and body language in conversations such as you discussed. Based on your analysis, make recommendations on how the manager could have handled the situation.