Setting up a new customer service standards


Problem: I understand that cultural organization is the personality of the organization. Culture is comprised of the assumptions, values, norms and tangible signs ...

My organization is the Girl Scouts of America I am part of the Mile high chapter in Denver, Colorado.

I'm having a problem with:

1. setting up a new customer service standards.

2. setting up a customer base and describing customers needs and values.

3. What about the organization's culture appeals to you? okay

4. What values do you and the organization share?okay

5. Which of the seven primary characteristics of organizational culture does the organization embody????

6. Does the organization you identified have a strong or weak culture? Explain.

7. Is this culture ethical, customer-responsive, or spiritual?

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