Role of emotional intelligence in workplace transparency


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Possession of emotional intelligence skills is vital for effective leadership since it enhances the ability of the nurse leader to relate well with other healthcare professionals and coach, inspire and mentor others to achieve their highest potential. Additionally, emotional intelligence skills ensure that the nurse leader is able to understand unmet needs and challenges of team members and adopt the right tone to correct nurses when they go wrong which reduces the risk of conflicts and demotivation (Cui, 2021). The 5 elements of emotional intelligence skills include self-regulation, empathy, motivation, social skills and empathy. The self-awareness component refers to the ability of the nurse leader to undergo self-reflection in order to be aware or mindful of one's presence, strengths, weaknesses, assumptions, expectations, and gain a clear understanding of thoughts, actions, feelings, and beliefs. A high degree of self-awareness enables the nurse leader to be efficient at managing and diffusing conflicts since the nurse leader is able to better negotiate between opposing groups and help teams reach a common ground (Eren, 2023). Additionally, a high degree of self-awareness fosters effective communication by creating an environment of understanding and tolerance, which also makes it easy to share evidence-based practice (EBP) between healthcare professionals.

Reference:

Cui, Y. (2021). The role of emotional intelligence in workplace transparency and open communication. Aggression and Violent Behavior, 101602.

Eren, Ö. (2023). Negotiating pre-service EFL teachers' identity orientations through telecollaboration. Innovation in Language Learning and Teaching, 17(2), 469-484

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