True / False Questions
1. There are several positive, functional outcomes of employee turnover.
True False
2. Avoidable turnover is that which could have been prevented by actions like a pay raise or a new job assignment.
True False
3. An employee's perceived desirability of movement can depend on reasons that have little or nothing to do with the job.
True False
4. An employee's overall intention to quit depends on the desirability of leaving, ease of leaving, and alternatives available to the employee.
True False
5. Employees who have a high intention to quit necessarily end up quitting their jobs.
True False
6. Desirability of movement is a weak predictor of voluntary employee turnover.
True False
7. Availability of promotions or transfers may lessen or eliminate any intentions to quit, even though the employee is very dissatisfied with the current job.
True False
8. Discharge turnover is primarily due to extremely poor person/organization matches.
True False
9. Downsizing turnover is a reflection of a staffing level mismatch in which the organization actually is, or is projected to be, overstaffed.
True False
10. Of the three types of employee turnover, discharges are the most prevalent.
True False
11. Unequal access to development experiences and internal selection systems have both contributed to the glass ceiling.
True False
12. Seniority-based systems may need to be eliminated as a means of reducing the prevalence of glass ceiling effects.
True False
13. Informal promotion policies increase the ability of women and minorities to get ahead in most businesses.
True False
14. Formal mentoring, training, and flexible work hours all may reduce the problems of the glass ceiling.
True False
15. Data are seldom available regarding when or where employee turnover is occurring in most organizations.
True False
16. Research suggests that there are differences between the reasons for turnover that employees provide in exit interviews and the reasons employees provide in anonymous surveys.
True False
17. Because it is typically very easy to collect and analyze job satisfaction data meaningfully, most organizations make this a cornerstone of their retention strategy.
True False
18. Exit interviews should be conducted by exiting employee's immediate supervisor whenever possible.
True False
19. The interviewee in an exit interview should be told that the comments that he/she makes will be confidential and that only aggregate results will be used by the organization.
True False
20. Postexit surveys should ask be mailed quite some time after the employee's last day of work so the individual has sufficient time to reflect on his or her experiences.
True False