question 1a decisions on service location involve


QUESTION 1

(a) Decisions on service location involve a trade-off between the needs of the producer and those of the consumer. Discuss the main factors which must be considered when making service-location decisions

(b) Using a service organisation of your choice, discuss following layouts illustrating your answer with suitable examples-

(i) Process layout

(ii) Product layout

(iii) Fixed-position layout

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