Assignment:
Providing Effective Feedback
Although managers should provide feedback informally on a regular basis, many organizations rely on a formal review process as well. Often conducted annually, these formal reviews allow for both the employee and the manager to discuss past achievements and set goals for honing or improving skills.
Reflect on a formal review that you have received, and consider the impact the review had on your motivation. Consider the information you received during the review, whether it was useful or a surprise to you, and any positive or negative aspects of the experience.
Answer the following:
- Compare and contrast the value of feedback from the formal performance review with more immediate and often less formal types of feedback communication-such as mentoring or coaching-that managers provide.
- Explain the effect of the feedback on your motivation as an employee. Explain whether you understood the feedback you had received and the steps you took to develop your skills as a result of the performance review.
- After considering the effect of feedback on your own motivation, discuss how you would handle situations where you, as a manager would need to provide negative feedback and the steps you would take to ensure you could maintain a positive work environment and help your employee continue to develop professionally.