Assignment Task: Respond to at least two colleagues in the following ways:
Explain how you would react to your colleague's two different responses if you were in the meeting.
Provide constructive feedback on their healthy-conflict response. As part of your feedback, identify at least two leadership or professional communication skills used by your colleague.
APA Citations and references:
Northouse, P. G. (2020). Introduction to leadership: Concepts and practice (5th ed.). SAGE.
Chapter 10, "Listening to Out-Group Members" (pp. 252-264)
Chapter 11, "Managing Conflict" (pp. 277-297)
1-samantha -This is my unhealthy response as the director of clinical services. This is not fair. My department makes money.
I'm not sure why the director of transitional housing is even speaking. I'm not even sure why we have a director of transitional housing when there's only one other worker in her program. Perhaps it was the responsibility of the finance. Department to make sure that we have money so that the agency doesn't lose money. It's not the responsibility of any of the other managers here. And I think that if clinical services are the only department in people first, that's actually bringing in money, then we should not even be a part of this budget cut conversation. I think that that is totally inappropriate. And we need to look at why a program that has one man, and one case manager is not being condensed into one worker. That would save a lot of money. That's at least one salary right there we could save. This is my healthy response. Hi, guys, as the Director of Clinical Services, I would like to just share my thoughts. So I know that these budget cuts are stressful, difficult on all of us and we all feel that the weight of the decision and I think that instead of any of us trying to decide right now which department should lose staff I think we should look at ways across the board where we can see this as an opportunity to cross -train everybody and or do some reductions to staff where it makes sense I think that if we do more of work creatively to save as many jobs as possible, then we have an opportunity here to be more productive. I think while we know that the clinic makes money, it also spends about $120,000 of the $125,000 that it makes. And so I know that it may need to be looked at. We can look in that area to try to save money. We're also spending about $100,000. In fundraising for event planning and if that's our fundraising goal is to make money then perhaps if we trim back some of the money that we're spending to even raise money that would be helpful same with the outreach and marketing we're spending about $25,000 printing up flyers and we already have printers and technology here that we could probably do some of that here in the office with the office supplies that we're already paying for Thank you. Need Assignment Help?
2-savanna -Hello. Today I'm going to play on a director of clinical services and I'm going to act out two responses. One is unhealthy conflict and the other will be healthy conflict. So here's the first. That's completely ridiculous. The medical clinic plays a crucial role and suggests that therapy services overstaffed, it's completely unfound. You clearly don't understand the value of the work we do. Our department is already stretched thin, and cutting staff will be a disaster for patient care. Frankly, I don't even see why this is even being discussed. It's a waste of time. Now, here's the healthy response. I hear your concerns about the efficiency of our services, and I appreciate you bringing this up. The medical clinic and therapy services both play essential roles in patient care, so any discussions about restructing should be approached carefully. Before making any decisions, I think it would be beneficial to review data on patient outcomes and service utilization. If there are areas where we can be more efficient, I'm open to exploring those possibilities together. How about we schedule a time to analyze the numbers and discuss potential solutions as a team?
What do you say? Okay, well let's meet up, say tomorrow. At 10 o'clock? Thank you.