The case study:
Exit Interviews are conducted by many employers with employees who are leaving the firm for any reason. These are interviews, usually conducted by a human resource professional just prior to the employee leaving. The assumption is that the employee will be candid because he or she is leaving. However, the information one gets is more likely to be questionable. Researchers found that at the time of separation, 38% of those leaving blamed salary and benefits, and only 4% blamed supervision. Followed up 18 months later, 24% blamed supervision and only 12% blamed salary and benefits. Getting to the real issues during the exit interview may take some real digging.
Do you think exit interviews are a worthwhile procedure for HR departments? If yes, why? If no, why not?