Assignment Task: Happy Mutt Pet Hospital
Overview:
For this individual assignment, you will use skills acquired through practical laboratory exercises to automate a business process, and to visualize the impact of the automation.
Learning Outcomes:
1. Prepare a basic solution to a business problem;
2. Select appropriate IT solutions for business functions;
3. Apply business information software for data visualization and analysis purposes.
4. Write basic programming logic;
5. Interpret and construct representations of business data flow and processes;
6. Outline the basic principles of programming.
Assessment Details:
For this assignment, you will complete the following set of tasks using Excel, and create a report to describe your work.
Ensure you submit Excel files created for ALL tasks, along with your report. You may use an ePortfolio, a Word document or a PDF for your report submission.
Scenario details:
The following scenario is fictional and not based on any real veterinary clinic. It is also highly simplified, and should not be used as a basis for a real business management system.
Happy Mutt Pet Hospital is a small veterinary clinic, working with domestic companion animals. Mostly they work with dogs, cats, and smaller animals such as hamsters and rabbits.
Happy Mutt Pet Hospital is run by a team of two veterinarians, Augusta and Bertha, and one administrative staff member, Clancy.
Team hours
Most of the time, team members work the following shifts at Happy Mutt Pet Hospital: Augusta works 7.5 hours on Mondays, Tuesdays and Wednesdays;
Bertha works 7.5 hours on Thursdays and Fridays; and
Clancy works 6.5 hours every weekday.
Costs
Augusta, as the most experienced veterinarian, costs $50 per hour to employ. Bertha, as a veterinarian, costs $42 per hour to employ.
Clancy costs $27 per hour to employ.
These rates take into account other costs related to employment, you don't need to add any additional offsets.
All staff are also entitled to four weeks of paid annual leave, during which casual replacements are required at a cost of $54 per hour for the veterinarians and $35 per hour for Clancy.
During these four weeks, Augusta, Bertha, and Clancy continue to be paid.
Fixed costs such as permits, rent, and insurance are $18000 per year, and monthly utility costs (such as electricity and gas) are $460 per month.
Part 1 - Wages and Fixed Costs:
Using Excel, create a spreadsheet called operating_costs.xlsx that calculates the projected annual outgoing costs of running Happy Mutt Pet Hospital. Only include the above expenses.
Your spreadsheet should be configured such that the working hours, hourly rates, and annual and monthly costs can be varied easily.
After building the spreadsheet, use it to answer the following questions in your report:
What is the projection of total costs for the next year, including labour, annual, and monthly costs? How much income does Happy Mutt Pet Hospital need per month to cover the above costs?
What is the projection of labour costs only for the next year, if both veterinarians were to cost $50 per hour, but the clinic closed on Wednesday?
Document your findings in your report (approximately 100 words).
History data
When customers attend Happy Mutt Pet Hospital, they have a consultation with whichever veterinarian is available that day.
In order to improve their business processes, Clancy has been keeping records of each consultation for several months in a spreadsheet.
This data includes a date, the consultation type, the animal type, the expenses incurred (such as tests, protective equipment, and so on) and the price charged.
Part 2 - History visualization
Using Excel, process the history spreadsheet and use any appropriate charts to visualize:
How some aspect of the business has changed over time (for example, prices, expenses, types of consultation, frequency of each animal, etc); and
How some consultations differ between veterinarians?
You will need to find a way to use Excel to associate each consultation with a staff member. Describe your approach and your findings in your report (approximately 250-400 words).
Include your visualizations as images. Be sure to use appropriate titles and labels.
Part 3 - Price consistency
For vaccinations and check-ups, the team would like to standardize costs, so that the price for each is fixed for animals of the same type.
Using Excel, analyze the historical data you have available, and create a spreadsheet that allows Clancy to enter the animal type and consultation type, and gives a quote amount for vaccinations and check- ups.
Ensure that your spreadsheet is usable - it should be simple and include appropriate text and formatting to make your spreadsheet easy to use by a member of the Happy Mutt Pet Hospital team (or by a University lecturer).
It is up to you to determine an appropriate quoting method.
Describe and justify your approach, including how you tested your solution, in your report (approximately 150 words).
Part 4 - Process improvement
Research the consulation process used in a typical veterinary clinic. Make sure you reference any sources, or indicate if you are basing your work on personal knowledge.
Using BPMN swimlane diagrams, show how the spreadsheet you created in Part 3 can be applied to improve the processes at Happy Mutt Pet Hospital.
Justify your approach in your report (approximately 150 words).
Bonus challenge Part (optional!)
Disclaimer: This Part is 100% optional, and you can receive full marks without attempting or completing it. It is intended to be a challenge if you are interested in such things, and the marks available do not reflect the significant research and effort required to implement it correctly. Tutors will not prioritize assistance for this challenge task.
Optional Part 5:
Reimplement Tasks 1 and 3 using either Python or HTML+JavaScript.
Write a brief overview of how to run your solution, and attach a zip file containing your code submission.
There are no partial marks awarded for this bonus Part - you must complete all features to attain the bonus marks.
It is possible to attain full marks for this assignment without completing this challenge task.
Attachment:- Case-ScenarioHappy Mutt Pet Hospital.rar