Culture and diversity
1. Power distance is a concept that was developed by Hofstede to describe
a. The acceptance by the less powerful members of a society of unequal power distribution between members of that society
b. The power difference between members of a society
c. The power differential between developed and less developed countries
d. The power difference between men and women.
2. Which does not describe American business communication?
a. Clarity is more important than harmony.
b. The goal is to get the message across.
c. The argument should show the logical connection between ideas.
d. Americans want to get a feel for the other person before they start with detailed business discussions.
3. In Japanese business
a. The supplier and the buyer are equals
b. The supplier has more power than the buyer
c. Suppliers and buyers sign one-year contracts
d. The relationship of buyer and supplier is based on amae.
4. Which of the following is not a true statement?
a. The Japanese language emphasizes hierarchy.
b. The Japanese language emphasizes equality of people
c. The vocabulary used depends on the status of the speaker and the listener
d. The identity of the speaker changes with the group the speaker is communicating with
5. Hierarchical societies typically
a. Try to avoid conflict over status
b. Encourage open disagreement
c. Discourage consensus
d. Base relationships on merit.
6. Assertiveness is a positive value in
a. Egalitarian societies
b. Authoritarian societies
c. Hierarchical societies
d. Family-oriented societies
7. You want to recognize the ten most successful salespeople from last year at a big banquet. You think a family vacation for each if them would be an appropriate reward. Salespeople from which country would be least receptive to this idea?
a. United States
b. France
c. Australia
d. Japan
8. The most appropriate way to reward performance is to
a. Have one policy for the entire company worldwide to avoid any accusation of favoritism
b. Not have any special rewards or recognition because it will be impossible to please everyone
c. Leave it up to local managers whether they want to do anything; you don't want to know about it
d. Establish different policies for the subsidiaries in various countries
9. Which of the following is an appropriate statement?
a. In high-context cultures social settings are excellent for business dealings because this places the business into context.
b. People from high-context cultures prefer to establish a personal relationship before moving on to business.
c. In Arab countries, business people like to invite business partners to their private homes for entertainment and meeting their families.
d. In the United States, it is not acceptable to discuss business at social functions.
TRUE/FALSE
10. In Asian societies medical doctors rank highest in prestige whereas teachers rank lowest.
11. In Thailand employers look for assertiveness in job applicants.
12. People from New Zealand prefer a less pushy approach in the job search than people from the United States.
13. Since appropriate dress varies from culture to culture, dress has no impact on perceptions of respect and authority.
14. If you follow the adage, "When in Rome, do as the Romans," you need to adopt local dress.
15. Power distance in the United States is comparatively small.