Discussion: Planning and Conducting a Lessons Learned Analysis
Project closing activities typically include a transition to on-going operations after the project deliverables have been accepted by the customer. As team members are released to work on new projects, it can be tempting to skip the lessons learned analysis, because everyone is in a hurry to move on.
The lessons learned analysis is one of the most important outputs of the project closing process. That analysis should be added to the organization's knowledge base to guide future projects. One of the best approaches for preparing the project team for the final project closeout is to introduce these procedures throughout the project as you conclude each project phase.