1. Paul, a manager at a logistics company. Wants to have Emma, a temporary worker, handle customers' queries. Paul's colleague. Ali, argues that Emma should not be allowed to interact with customers because she is a temporary worker. Which of the following statements will strengthen Ali's argument.
Emma may fail to bring an objective point of view to the organization's problems and procedures
Emma may have to be paid more than permanent employees
The company will have to provide Emma with employee benefits, including healthcare, pension, life insurance, workers' compensation, an unemployment insurance
The company will have to bear the training costs for Emma
Emma may not be as dedicated to the firm as other permanent employees
2. Moby a mechanical engineer, is a job seeker. He has been searching for a job for two to three months. He browses the internet and finds that Carlton Inc. His vacancies for mechanical engineers. He responds vacancy and applies for the job. In the context of sources of job applicants, Moby is an
External applicant
Executive search agent
Direct applicant
Internal applicant
Referral
3. Katie is the HR manager at Potter Inc. She forecasts the labor demand and concludes that there will be a labor surplus after 6 months due to a temporary decline in product demand. Which of the following strategies will help her to effectively deal with this potential labor surplus given the amount of time she has to implement the strategy?
Demotions
Pay reduction
Hiring freeze
Transfers
Downsizing
4. In the context of behavior of the recruiter, realistic job previews greatly help organizations to reduce turnover by retaining new hires.
True
False
5. In the context of recruiter traits and behavior, providing timely feedback helps in enhancing a recruiter's impact on applicants in a positive way
True
False
6. Identify a true statement about internal sources of recruitment
Organizations that use internal sources of recruitment enjoy diversity of workforce which results in high sociability and informal chains of command
Organizations that use only internal sources of recruitment can wind up with a workforce whose members all think alike, which may be poorly suited to innovation
Internal sources of recruitment help organization in avoiding nepotism, which is an unfair hiring practice.
Internal sources of recruitment are best suited by entry-level positions
Internal sources of recruitment constitute a good majority of the workforce in every organization.
7. Which of the following options for avoiding a labor shortage gives speedy results and has high revocability?
Temporary employees
Technological innovation
Retained transfers
Turnover reductions
New external hires
8. ____ Refers to background information about a job's positive and negative qualities.
Multiple regression
Realistic job preview
Leading indicator
Due-process policy
Progressive trend analysis
9. The primary reason organizations engage in downsizing is to promote present competitiveness and reduce ongoing production costs
True
False
10. In the context of human resource management __ creates a buffer between planning and the actual selection of new employees.
Training
Analysis
Induction
Recruiting
Outsourcing
11. Roger attends a job interview for a sales position at Pisces. Emily asks him open-ended questions about his strengths, weaknesses, and ambitions. Emily asks every question based on the reply that Roger gives to each question. This is an example of a(n) __ interview.
Behavior description
In-basket
Computerized
Situational
Nondirective interview
12. Why is selecting candidates based only on who scores the highest on tests and interviews not always an effective strategy for employers?
A candidate who scores very high on ability tests might not have the nece3ssary motivation to do the job
Interviews are always objective, so their scores are not very reliable
Making decisions based only on scores is illegal according to the Equal Employment Opportunity Commission.
Interviews are always subjective, so their scores are not very reliable
Making decisions based only on scores means that supervisors can't influence the hiring process.
13. Which of the following is true of using reliability as a measure of success of a selection method?
It is the only requirement for measuring the success of a selection method
It indicates whether something is measured consistently
It only measures things that matter
It is the only measure that does not require statistics
It is a measure of validity based on showing a substantial correlation between test scores and job performance scores
14. Which of the following is a true statement about the Civil Rights Act of 1991?
It mandates preferential treatment in favor of minority groups
It requires all employers to only use pre-employment questions for investigating physical disabilities
It places certain specific requirements on the choice of selection methods
It requires all employers to use employment physical exams to reveal physical disabilities of candidates
It makes it illegal for employers to use polygraph tests to assess a candidates honesty
15. As a measure of a person's exposure to drugs, which of the following statements is true of chemical testing?
Chemical testing uncovers all problems with impairment
Chemical testing has high reliability and high validity
Jobs that involve safety hazards do not use chemical testing
The results of the chemical test are not sent to the applicant
Chemical testing has been banned by the U.S. government
16. Which of the following is true of using application forms in a personnel selection process?
They enable organizations to narrow the pool of candidates to a number they can afford to test and interview
They are not subject to equal employment opportunity standards
They make it hard for organizations to rank applicants
They do not allow employers to keep up-to-date records of job applicants are always in control of the information provided in the applicant forms
They are an expensive way to gather basic data from many applicants.
17. An important principle of selection is to combine several sources of information about candidates, rather than relying solely on interviews or a single type of testing.
True
False
18. Which of the following was seen in states that adopted laws encouraging drug testing?
Hiring trends for white males were unchanged, but the hiring of black man increased
Employee productivity increased as a direct consequence
Employers became less reliant on integrity tests as a direct consequence
More women were employed as they do not engage in drug seeking behavior
Hiring trends for black males were unchanged, but the hiring of white men increased
19. The reliability of a selection method is the only criterion that employers need to consider in order to determine the success of the selection method
True
False
20. Under the Immigration Reform and Control Act of 1986. It is illegal for employers to maintain records on the legal rights of applicants to work in the United States.
True
False