Question 1) When using verbal communication (approximately 100 words)
When you are speaking to a person who has English as a second language and is not proficient in English, provide three (3) examples of how you would adapt your verbal communication style.
What are two (2) things you do differently when speaking with your friends and when speaking to your boss?
Question 2) When using non-verbal communication (approximately 60 words)
Provide one (1) example of how you adjust the way you use non-verbal communication for people who are hearing impaired.
Question 3) Negotiation and conflict resolution techniques (approximately 30 words for each technique)
Give an example of three (3) effective techniques you have/can use to resolve issues.