Question:
What are references for the response In response to your discussion, I agree with your points, particularly with the necessity of more open communication and billing practices from internet service providers. When there are unexpected, unannounced adjustments to the bills, it can be rather annoying. In addition to what you've mentioned, I think there's still room for development in the area of customer service. It's not fun to wait a long time on hold for assistance, as you pointed out. Internet service providers ought to spend money on educating their agents to resolve complaints more quickly and politely. In order to cut down on wait times, they should also think about adding more self-service alternatives or AI chatbots to solve frequent problems. Furthermore, more rivalry can be advantageous for the sector. This might incentivize businesses to enhance their offerings and provide more affordable prices. Because there are currently few options for internet providers in many places, businesses can charge high charges for subpar service. I support your recommendation to do away with promotional contracts. Even while they could be alluring at first, when the offer expires, they frequently cause confusion and irritation. A fixed fee for services would make things