Managers must consider all costs and outcomes before


In 100 words state if you agree or disagree with the summary below and why? PLEASE reframe from using Overuse of ambiguous terms such as it, this, and they should not be used.

Managers must consider all costs and outcomes before choosing a strategy to deal with a difficult employee. From an organizational perspective, if more than one employee exhibits a behavior I would consider improving the psychological contract, transforming leadership, improving positive reinforcement, and setting clear explanations of discipline per violation.

Level 1 violation which would include tardiness, making minor mistakes in their work, not following quality control requirements, poor attitude, and minor violations of rules and regulations. From a managerial perspective, I would first use the strategy of verbal counseling one on one with that employee. I believe that verbal warnings are somewhat effective to deter repetitive individual behavior. These might not be as effective as other strategies depending on the severity and type of violation.

Level 2 violations would include the same behaviors as level one. Written warnings would also include more serious violations of organization policy, continued failures of quality control, and continued poor performance. I would have a meeting with the employee to explain why this is not acceptable and I would give that employee a written warning. I would explain to the employee about the organizations' disciplinary policies. Most organizations have a three strike rule with written warnings. Written warnings are more effective than verbal warnings due to the tangible nature of a written warning.

Level 3 violations could include all of the previous violations or more serious violations such as misconduct, unauthorized absence, and some policy violations. Disciplinary strategies are used if level 1 and level 2 have not been successful at redirecting the employee’s behaviors. Disciplinary strategies would require the employee to take a leave of absence or be suspended with or without pay. I am unsure if these are as effective as level one and two strategies. This strategy also impacts the organization as a whole. Usually, when an employee has hit this level of discipline they are on their way out. However, using this stratagem for first-time offenders of more serious violations would stop that behavior from being repeated.

Level 4 violations which require immediate termination. These behaviors are usually very serious and include such things as include incompetence, physical violence, violations of law, property damage, and violations of ethics. I believe that this strategy is very effective for the employee who committed the violation. This will change their behavior and keep them from ever repeating it. To be terminated is an emotional and psychological memory that does not go away. However, for the organization, this is the most costly strategy depending on the nature of the violation.

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Operation Management: Managers must consider all costs and outcomes before
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