Managers face many challenges and opportunities in todays, Operation Management

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Managers face many challenges and opportunities in todays

Managers face many challenges and opportunities in today's marketplace. How can organizational behavior concepts be applied by managers to help them improve customer service, improve people skills, stimulate innovation and change, and create a positive work environment and improve ethical behavior?

Include both internal and external environmental factors where applicable.

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Operation Management: Managers face many challenges and opportunities in todays

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