Questions:
Management communication skills
Taking into account the diverse backgrounds of people in today's workplace, discuss what you, the manager, can do to create an appropriate communications setting in the situation below.
1. Your employees have not been able to work together as team. Each seems to have his/her own agenda when it comes to working on the current team project (improving the customer relations issues in your workplace).
2. How will you communicate your message to your newly hired and diverse staff of six (consisting of both women and men, ranging in age from 25 - 60, of various ethnic and cultural backgrounds)?
3. What would you do and say, and how would you approach the situation?
4. What are some of the potential barriers your staff might face?