Major customer value propositions


Question 1. A staff position:

  • related directly to the carrying out of the basic objectives of the organization.
  • is supportive in nature, providing service and assistance to other parts of the organization.
  • is superior in authority to a line position.
  • none of these.

Question 2. The Institute of Management Accountants (IMA):

  • is a professional organization of management accountants
  • is a professional organization of financial accountants
  • issues standards for management accounting
  • issues standards for financial accounting

Question 3. All of the following are examples of product costs except:

  • depreciation on the company's retail outlets.
  • salary of the plant manager.
  • insurance on the factory equipment.
  • rental costs of the factory facility.

Question 4. Management accounting reports might include information about:

  • customer complaints.
  • net income for the year on budgeted income statement.
  • total assets on budgeted balance sheet.
  • All of the above are correct.

Question 5. A daily report on the number of quality units assembled by each employee is information MOST useful to:

  • a front-line assembly worker
  • the accounting department
  • the chief executive officer
  • the personnel department

Question 6. Which of the following is NOT one of the three major customer value propositions discussed in the text?

  • customer intimacy
  • discount pricing
  • operational excellence
  • product leadership

Question 7. Conversion costs consist of:

  • direct and indirect labor.
  • direct labor and direct materials.
  • direct labor and manufacturing overhead.
  • prime costs and manufacturing overhead.

Question 8. Which of the following is NOT a period cost?

  • Monthly depreciation of the equipment in a fitness room used by factory workers.
  • Salary of a billing clerk.
  • Insurance on a company showroom, where current and potential customers can view new products.
  • Cost of a seminar concerning tax law updates that was attended by the company's controller.

Question 9. The Sarbanes-Oxley Act of 2002 contains all of the following provisions EXCEPT:

  • The audit committee of the board of directors of a company must hire, compensate, and terminate the public accounting firm that audits the company's financial reports.
  • Financial statements must be audited once every three years by the Government Accounting Office.
  • Both the CEO and CFO must certify in writing that their company's financial statements and accompanying disclosures fairly represent the results of operations.
  • A company's annual report must contain an internal control report.

Question 10. The five step framework used to guide Six Sigma improvement efforts includes all of the following EXCEPT:

  • Analyze.
  • Control.
  • Digitize.
  • Measure.

Question 11. The Institute of Management Accountants (IMA):

  • is a professional organization of management accountants
  • is a professional organization of financial accountants
  • issues standards for management accounting
  • Both a and c are correct.

Question 12. All of the following are characteristics of a pull production system EXCEPT:

  • Inventories are reduced to a minimum by purchasing raw materials and producing units only as needed to meet consumer demand.
  • Raw materials are released to a production far in advance of being needed to ensure no interruptions in work flows due to shortages of raw materials.
  • Products are completed just in time to be shipped to customers.
  • Manufactured parts are completed just in time to be assembled into products.

Question 13. Prime costs consist of:

  • direct materials and the variable portion of manufacturing overhead.
  • direct labor and indirect labor.
  • indirect labor and the fixed portion of manufacturing overhead.
  • direct labor and direct materials.

Question 14. Nonmanufacturing costs:

  • include only fixed costs
  • seldom influence financial success or failure
  • include the cost of selling, distribution, and after-sales costs for customers
  • are considered by GAAP to be an element of product costs

Question 15. Shown below are a number of costs incurred last year at Mecca Publishing Co., a manufacturer of elementary school textbooks:

Solvents and cleaners used by the custodians to clean the textbook printing presses $500
Depreciation on the automobiles used by sales representatives $4,200
Fire insurance on factory building $2,000
Shipping costs on textbooks sold $3,700

What is the total of the manufacturing overhead costs above?

  • $500
  • $2,500
  • $6,200
  • $6,700

Question 16. Which of the following types of information are used in management accounting?

  • financial information
  • nonfinancial information
  • information focused on the long term
  • All of these are correct.

Question 17. The one cost that would be classified as part of both prime cost and conversion cost would be:

  • indirect material
  • direct labor
  • direct material
  • indirect labor

Question 18. The phase of accounting concerned with providing information to managers for use in planning and controlling operations and in decision making is called:

  • throughput time.
  • managerial accounting.
  • financial accounting.
  • controlling.

Question 19. The following costs were incurred in July:

Direct materials $35,000
Direct labor $13,000
Manufacturing overhead $15,000
Selling expense $14,000
Administrative expenses $30,000

Prime costs during the month totaled:

  • $48,000
  • $28,000
  • $107,000
  • $63,000

Question 20. The following data are for a recent period's operations:

Beginning finished goods inventory $150,475
Ending finished goods inventory $145,750
Sales $400,000
Gross margin $120,000

The cost of goods manufactured was:

  • $115,275
  • $284,725
  • $275,275
  • $124,725

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