Justify negative comments by a customer on social media, Management Information Sys

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Justify negative comments by a customer on social media

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Q: What if for some reason a business received some justified or not justified negative comments by a customer on social media-what would be a positive course of action for a business. If a business becomes defensive it could create an escalating problem.

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Management Information Sys: Justify negative comments by a customer on social media

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Management Information Sys: Justify negative comments by a customer on social media

Reference No:- TGS02058160

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