Julie and judy have been the two front desk receptionists


Julie and Judy have been the two front desk receptionists for the last five years.  They are exceptional employees and close personal friends.  During the last week you have noticed that they are not speaking to each other and there is heavy tension in the air.  You have also noticed that they have physically separated themselves and now there are two "in boxes" for the mail, instead of one.  You further notice that customer service is suffering as a result of this internal conflict. How would you handle this situation and why? How you as a supervisor would resolve the issue or issues causing the conflict.

Solution Preview :

Prepared by a verified Expert
Dissertation: Julie and judy have been the two front desk receptionists
Reference No:- TGS02192287

Now Priced at $20 (50% Discount)

Recommended (95%)

Rated (4.7/5)