It has become common practice to sneak in maintenance work


Summary of case

In a large organisation, all software development and support work has to be carried out against budget codes. Maintenance work is a fixed amount on an internal code, and is usually insufficient to cover the work to be done. All development work is funded by the customer, and paid for by an internal funds transfer. It has become common practice to sneak in maintenance work under funded development work, because the customer does not know the scope of the development task, and hence how much it should cost.

1.2.1 Public Interest

c) advise your stakeholders as soon as possible of any conflicts of interest or conscientious objections that you have;

e) endeavour to preserve the integrity, security, continuity and utility of ICT;

1.2.3 Honesty

b) not knowingly mislead a client or potential client as to the suitability of a product or service;

d) give realistic estimates for projects under your control;

1.2.4 Competence

a) endeavour to provide products and services which match the operational and financial needs of your stakeholders;

d) respect and protect your stakeholders' proprietary interests;

1.2.6 Professionalism

b) take appropriate action against members who engage in behaviour contrary to this Code;

f) refrain from any conduct or action in your professional role which may tarnish the image of the profession or detract from the good name of the ACS;

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Business Law and Ethics: It has become common practice to sneak in maintenance work
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