Case Study- 7 Training Audit
1. Does the organization have and regularly use a systematic, ongoing training needs assessment process, using either a task analysis or a strategic needs assessment method, to identify specific knowledge, skills, attitudes, and/or behaviors needing improvement?
2. Does training engages the adult learner interactively, whether in an instructor-led classroom environment, sell-paced, or blended training delivery, so that knowledge, skills, attitudes, and behavioral change have a greater opportunity to occur?
3. Whether performed by in-house training staff, internal subject matter experts, or external content providers and/or trainers, has a training professional reviewed and approved the qualifications and training materials of all providers to ensure that they will produce a high quality training experience?
4. Is management clearly committed to supporting the training effort? Is there clear evidence that reinforces this assumption?
5. Are evaluation processes in place and consistently used? Is action taken once evaluation data is collected and analyzed?
6. Does a training database track targeted and actual employee participation in training programs and other vital training information? Are reports generated that communicate actionable information for decision makers, training professionals, and managers?
7. Is employee retraining strongly encouraged and undertaken as needed to ensure trainees possess adequate job knowledge, skill, attitudes, and behavior subsequent to initial training participation?