Question 1:
Examine the likely causes of resentment over the introduction of employee manual and uniforms, by considering the impact of sender, message, feedback, decoding, context and probable sources of noise.
Question 2:
Recognize the changes in communication channels employed between employees and management as Sundown has grown.
Question 3:
What channels could have been employed to make communication in business most productive?
Question 4:
Consider the relational messages employees seem to have received from management as Sundown’s business grew.
Question 5:
In what ways have both formal and informal networks contributed to Sundown’s growing pains?
Question 6:
In what manners can these networks be employed to enhance the relationships between and employees?