In terms of the Incident Management System (IMS), how does the structure and functioning of the system influence operational anxiety? What components of the IMS lend themselves to reducing anxiety and fear for the individuals and groups of people involved? Why do the values of the IMS tend to bleed into the non-emergency frames of the emergency services organizational functioning? What are the strengths and weaknesses of comprehensive policy and procedure manuals? Do you know any emergency responders (including yourself) that use a command and control style of management in their lives as a default setting?