Importance of literate business communication


Problem: Identify one example of a successful written communication from your organization (e.g., a well-written letter, memo, short report, e-mail, brochure, or posting). The writing sample should be comprehensive and general enough so that your fellow students can understand its nature and purpose.

In 800 to 900 word explain the importance of literate business communication, and analyze the style, purpose, audience, content, and organization of the example communication. The analysis should have a strong introduction with a thesis statement, a body, and a conclusion. Express why you believe the sample is successful, and in what ways, if any, it might be improved.

The following questions will help organize the analysis:

1) Why is literate business communication important?

2) How is this document a good example of literate business communication?

3) What is the purpose of the sample?

4) Does the writer use a direct or indirect strategy to achieve his/her purpose?

5) Who is the audience?

6) How does the writer address the audience?

7) What assumptions does the writer make about his/her audience?

8) What tone or style does the writer use?

9) How is the sample comprehensive, complete, concise, accurate, literate, etc?

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