Communication is of utmost importance in diverse teams. How a manager approaches a situation can determine the future direction of teamwork and ultimately the level of success achieved. When communicating with diverse teams, whether verbally, via e-mail, or in writing, managers need to consider the potential reactions as well as the intention of the message.
Read the scenario and discussion of possible HR actions. Based on the review, create a 3-4 page memo to the project teams addressing the following:
• Remind both managers and employees of the benefits of a culturally diverse workgroup.
• Make recommendations on how to avoid scheduling issues due to the religious observance.
• Explain how you arrived at your decision using relevant academic references.
• Justify your suggestions by using empirical evidence and reference to any applicable laws.
Apply APA standards to citation of sources.
Scenario
Imagine you are partnering with a progressive Middle Eastern country. In this country, there is very little separation between a worker's religious beliefs, family, and work. Your team is on a strict deadline, and bonuses are at stake. The local employees take a midday break for two hours for prayers every day.