If the customers arrive 5 per hour and they are served at


If the customers arrive 5 per hour and they are served at the rate of 8 per hour, what is the approximate average number of customers that will wait in line for service?

a. 0.5 b. 0.6 c. 0.8 d. 1.0 e. none of the above

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Operation Management: If the customers arrive 5 per hour and they are served at
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