Discussions: Effective Communications
Discussion 1:
• Of the bad listening practices in Chapter 5, Section 2 of Communication in the Real World, identify the two practices you use most often. Next, share three ways that you can prevent or lessen these barriers.
• Suggest three reasons for using effective vocal delivery in a professional context. Next, consider two possible consequences of failing to use effective vocal delivery in a professional context.
Discussion 2: "Managing Conflict"
Please respond to the following:
• You have been planning a family vacation for months. You have booked the hotel and purchased non-refundable airline tickets. One week before you are scheduled to go on your vacation, a coworker has told your manager that he needs to take the next week off, your vacation week, for a family emergency. Your manager has told you that you have to miss your vacation in order to cover your coworker's shift, which means you will lose your hotel deposit and airline tickets. Your coworker has had several family emergencies during the past six months. You have been willing to cover for him until now.
o Identify your conflict management style.
o Share how you would approach your manager and coworker.
o Discuss the possible outcomes of your approach to your manager and coworker.
Discussion 3: "Revising and Presenting Your Writing"
Please respond to the following:
• You are under a tight deadline to submit a report to your manager. You are cutting it very close and consider submitting your report without revising your writing in order to meet the deadline. Then you remember what your English professor taught you about the importance of revising your wor
o Identify three areas of evaluation you consider to be most important in communicating effectively and preventing misunderstandings through revision within your writing.
Discussion 4: "Grammar and Writing Conventions"
Please respond to the following:
• State two possible outcomes of a writer neglecting to use correct basic rules of writing and grammar and punctuation rules when communicating electronically in the workplace.
• Share your experience receiving a professional communication (text, email, memo, or letter) that did not adhere to writing conventions and / or used incorrect grammar and punctuation; then explain the impact of these issues on the failure of the communication.