1. Simple Process to Map - This lesson requires students to learn and apply the methodologies in the lessons to define, analyze, and improve the process they select. So be sure that you have the fundamental knowledge needed on the process selected so you can focus on evaluating how to apply the lessons and methodologies as required to the project. For this project, you will utilize this simple process scenario to improve. (You are an online student that works a full-time job. If life wasn't busy enough, you and your wife just gave birth to your 1st child! How will you make time to complete your studies, work a full-time job and fulfill your new duties as a parent successfully?) Utilize this scenario to complete this assignment.
2. Analyze Process Boundaries - Identify where the selected process starts and stops, as well as other processes that interface with this process. Make sure you clearly understand your process boundaries or limitations for this improvement project.
3. Map Process - Create a flow chart as covered in your textbook, supplemental articles, or lecture in the lesson. This map of your selected process should be detailed enough that others could follow your process and have the same result or output as you.
a. Identify the outputs and customers for the process.
b. Identify inputs and suppliers for the process.
c. Map the tasks and decisions needed to transform the inputs into the outputs for the process.
d. Define customer expectations for performance for this process (translate these goals and objectives into measureable metrics for the process). Include what the current metrics or measures of performance are operating at for this process. Students must have at least 3 metrics or measures for their process.
4. Verify Accuracy - Walk through the process definition, map, and metrics with other process owners or stakeholders relative to your selected process. Explain how this process was verified and updated from their feedback.
5. Identify Lessons Learned - Include challenges and experiences while doing this assignment. Generalize what you learned for use in later process improvement projects.