Identify the aspect of training evaluation, HR Management

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Identify the aspect of training evaluation

Question: After the customer service representatives went to a two-day training seminar, Freddie listened in on several of his customer service representatives' calls to see if they were applying any of the call tactics from the training. Freddie is focused on which aspect of training evaluation? Group of answer choices Training results Affective reactions Behavior change Learning improvements

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HR Management: Identify the aspect of training evaluation

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