Problem
I. Distinguish between hearing and listening.
II. Identify 7 types of poor listening habits?
III. Identify 4 behaviors that characterize good listeners.
IV. Compare and contrast task-oriented and relational listening, noting their advantages and disadvantages.
V. Explain how paraphrasing assists listening and compare the main types of information typically paraphrased.
VI. "If you're so unhappy, you should just quit your job" is an example of what type of listening response?